Where to buy
Returns information
Returns information for Malaysia will be updated when official purchasing channels are available.
Note The Malaysia section does not accept direct orders. The policy for direct orders in Vietnam does not apply to this section.
- Product issues
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- For purchases through a sales platform, report issues through the order details on that platform.
- Change-of-mind returns
- Local return conditions and time limits have not been announced on this site.
- Return eligibility
- Check the purchasing channel’s conditions before placing an order.
- Refunds
- Local refund methods and processing times have not been announced. For platform purchases, refer to your order details and that platform’s policy.
- Returns enquiries
- For an existing platform order, contact the seller through the relevant order page.